HOW DO I PLACE AN ORDER?
simply choose your style from the dropdown menu on the product page then click the “buy it now!” button and follow the simple steps to complete your order. we’ll prepare your order and send you a tracking number.
HOW DO I CHECK THE STATUS OF MY ORDER?
You can track your order status in real time by entering your order information on the track order page.
After an order has been placed, it is promptly sent to our fulfillment center where we will ship your item(s) within 3-5 business days. below are expected delivery times based on your location.
WHAT ARE YOUR SHIPPING TIMES?
Once shipped, your order will arrive within 10 to 12 business days for United States, Canada, Australia, United Kingdom, other countries can take up to 28 business days, depending on how fast customs clearances takes place and due to having multiple warehouses overseas.You’ll receive an email confirmation once your order has shipped. Feel free to email us to check on your order status. We're happy to help.
WHICH DAYS DO YOU SHIP?
Our warehouse ships orders from Monday - Friday excluding weekends and holidays.
DO YOU DELIVER PRODUCTS INTERNATIONALLY?
ByCluss successfully ships many products worldwide each day. we have many happy customers in every corner of the globe.
HOW SECURE IS MY PERSONAL INFORMATION?
your credit card information is encrypted during transmission using secure socket layer (ssl) technology, which is widely used on the internet for processing payments. your credit card information is only used to complete the requested transaction and is not subsequently stored.
DOES BYCLUSS OFFER A QUALITY GUARANTEE ON THE PRODUCTS IT SELLS?
If you don’t love your product, we’ll take it back! all of our products are carefully inspected for quality to ensure that we give our customers only the very best.
WHY ARE YOU GUYS GIVING AWAY FREE STUFF?
All of our "free stuff" are promotional products. Many customers think it's too good to be true there must be a catch. The only catch is that the shipping will be at your cost.
WHY ARE A LOT OF PRODUCTS ON SALE?
We work with many distributors to find the best deals for our customers.
WHERE DO YOU SHIP FROM?
We ship directly from the manufacturer (Europe, Asia). We have multiple fulfillment centers if you ordered multiple items please note that they may arrive separately. We also have a warehouse in the U.S.A.